IUIC Support Terms of Use

This support portal is provided for authorized IUIC use only. By accessing or using this system, you agree to the following:

Authorized use

  • Use this system only for IUIC support requests and official business.

  • Do not attempt to bypass security controls or access areas you are not authorized to use.

Confidentiality / No external sharing

  • Ticket content, attachments, and user information are IUIC confidential.

  • Agents and users are prohibited from downloading, printing, screenshotting, copying, forwarding, or posting any ticket content on social media or external platforms.

Account security

  • Keep credentials confidential and do not share accounts.

  • Notify an administrator immediately if you suspect unauthorized access.

Acceptable content

  • Do not submit unlawful, malicious, or inappropriate content.

  • Provide accurate information to help IUIC resolve your request.

Enforcement
Violations may result in access removal and further action consistent with IUIC policy and applicable law.