IUIC Support Privacy Notice

IUIC Support collects and uses information you provide to create, track, and resolve support requests. This may include your name, email address, phone number, department/location, and any details submitted in tickets and attachments.

How we use information

• To respond to support requests and communicate updates

• To maintain ticket history for operational and audit purposes

• To protect IUIC systems and investigate misuse or security incidents

Sharing
Access to ticket content is limited to authorized IUIC personnel and approved service providers supporting IUIC operations. We do not sell personal information.

Confidentiality
Ticket content may include confidential or sensitive information. Users and agents must not share, post, or disclose ticket content outside IUIC-authorized channels.

Retention
Tickets and related data are retained in accordance with IUIC operational needs and internal retention requirements.

Security
IUIC uses administrative, technical, and physical safeguards to protect information; however, no system can be guaranteed 100% secure.

Questions
For questions regarding this notice or data handling, contact IUIC leadership or the designated support administrator.